Refund & Cancellation Policy

14-day money-back guarantee. If you're not happy with Cratewise Premium for any reason, contact us within 14 days of your payment for a full refund — no questions asked, no exceptions or conditions.

Cancel anytime. You can cancel your subscription at any time from your account settings. When you cancel, you keep access until the end of your current billing period, and you won't be charged again.

How to request a refund or cancel: email us at [email protected], or manage your subscription directly from your account settings. Refunds are issued to your original payment method.

Who processes your payment: Cratewise subscriptions are sold and processed by our payment provider, Paddle, who acts as the merchant of record. Refunds are handled through Paddle.